Return fund policy

A “Return on Funds” isn’t a standard document like a Privacy Policy or Terms and Conditions. It sounds like you might be referring to one of these concepts:

  1. Refund Policy: How and when customers get their money back for cancellations or changes.
  2. Investment Return: If “funds” refers to an investment in your company, then a document detailing the expected financial returns for investors.
  3. Client Value Proposition: How clients get value or a “return” on the money they spend with your agency (e.g., saving time, getting better deals, hassle-free travel).

Given that your website is a travel agency, the most likely interpretation related to “return on funds” that a customer would be interested in is a Refund Policy. This outlines the circumstances under which customers can expect their payments to be returned.

If you meant something else, please clarify!


Assuming you meant a Refund Policy, here’s a draft:


Refund Policy for Global Gallivanter


Effective Date: June 28, 2025

At Global Gallivanter, we understand that travel plans can sometimes change unexpectedly. This Refund Policy outlines the conditions under which refunds may be issued for bookings made through our website at [Your Website URL] and our travel agency services.

Please read this policy carefully. By making a booking with Global Gallivanter, you acknowledge and agree to the terms outlined below.

1. Our Role as an Agent

Global Gallivanter acts as an agent for various third-party travel service providers (Airlines, Hotels, Tour Operators, Cruise Lines, Car Rental Companies, etc. – collectively, “Suppliers”). When you book services through us, your contract for the provision of those services is directly with the respective Supplier.

Therefore, all refunds are primarily governed by the cancellation and refund policies of the individual Suppliers. Global Gallivanter facilitates the refund process on your behalf, but we are bound by the Supplier’s terms and conditions.

2. Supplier Cancellation and Refund Policies

  • Varying Policies: Each Supplier has its own unique cancellation and refund policy, which can vary significantly based on the type of service, fare class, booking date, travel date, and the reason for cancellation.
  • Non-Refundable Elements: Many bookings, especially discounted flights, non-flexible hotel rates, or last-minute deals, may be non-refundable or incur high cancellation penalties. Package tours often have specific tiered refund schedules based on how close to departure the cancellation occurs.
  • Review Before Booking: It is your responsibility to review and understand the specific cancellation and refund policy of each Supplier applicable to your booking before confirming your purchase. This information will typically be provided during the booking process or linked from your booking confirmation.
  • Force Majeure: Supplier policies regarding force majeure events (e.g., natural disasters, pandemics, political unrest) also vary. We will adhere to the Supplier’s policy in such events.

3. Global Gallivanter Administrative Fees

In addition to any cancellation or change fees levied by Suppliers, Global Gallivanter may charge an administrative fee for processing cancellations, changes, or refund requests. This fee covers our operational costs incurred in managing your booking modifications.

  • Administrative Fee Amount: [Specify the fee amount or structure, e.g., “a flat fee of INR 500 per person per booking modification,” or “up to 10% of the refundable amount, with a minimum of INR 1000.”]
  • These fees will be communicated to you at the time you request a cancellation or change.

4. Refund Process

  1. Initiating a Request: All cancellation and refund requests must be submitted in writing to Global Gallivanter via email at [Your Email Address] or through our contact form on the Site. Please include your booking reference number and the reason for the cancellation.
  2. Verification and Supplier Liaison: Upon receiving your request, Global Gallivanter will verify the Supplier’s cancellation policy applicable to your booking. We will then liaise with the Supplier on your behalf to process the cancellation and determine the refundable amount, if any.
  3. Processing Time: The time it takes for a refund to be processed can vary significantly depending on the Supplier and the payment method. It may take [e.g., 7-14 business days, or up to 30 days] from the date the Supplier confirms the refund for the funds to be credited back to your original payment method. We appreciate your patience during this process.
  4. Refund Method: Refunds will typically be issued to the original payment method used for the booking. If the original payment method is no longer valid, we will discuss alternative arrangements.

5. Non-Refundable Items/Situations

Please note that the following are generally non-refundable:

  • Global Gallivanter Administrative Fees: These are service fees and are generally non-refundable once the service is rendered (e.g., the booking is made or modified).
  • Supplier Non-Refundable Fares/Products: As per the Supplier’s specific terms.
  • Credit Card Processing Fees: Any fees charged by payment processors at the time of original purchase are typically non-refundable by Global Gallivanter.
  • No-Shows: If you fail to show up for a booked service without prior cancellation, you will generally not be eligible for a refund.
  • Early Departures/Unused Services: No refunds are typically given for early departures from hotels, unused portions of tours, or any other unused services once the trip has commenced.

6. Disputes

If you disagree with a refund amount issued by a Supplier, Global Gallivanter will assist you in escalating the matter with the Supplier. However, our ability to secure a different outcome is limited by the Supplier’s terms and final decision.

7. Changes to This Refund Policy

Global Gallivanter reserves the right to modify or replace this Refund Policy at any time. We will provide notice of any significant changes by posting the new Refund Policy on this page and updating the “Effective Date” at the top.

8. Contact Us

For any questions regarding our Refund Policy or to initiate a refund request, please contact us at:

Global Gallivanter [Your Full Postal Address] [Your Email Address] [Your Phone Number]

Kanhangad,kasaragod,kerala . | Phone:1234567890 | Email: globalgallivanter@gmail.com

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